We use a variety of high-quality materials, including solid wood, engineered wood, metal, and premium fabrics. Detailed material information is available on each product page.
If you miss a delivery attempt, the courier will leave a notice with instructions to reschedule. Alternatively, you can contact our support team for assistance.
Delivery times vary based on your location and the product ordered. Typically, orders are delivered within 7-14 business days. You’ll receive tracking details once your order ships.
Yes, we welcome bulk orders for offices, hotels, and other commercial spaces. Contact us at contact@atlasplayusa.com for special pricing and arrangements
Each furniture piece comes with specific care instructions. General advice includes cleaning with a damp cloth and avoiding harsh chemicals to maintain the finish.
Yes, you can cancel your order before it is shipped. Once the order is shipped, cancellations are not possible, but you can request a return after delivery.
If your order arrives damaged, please contact us within Contact Us Page of delivery. Include photos of the damage, and we will arrange a replacement or refund promptly.